Order information

How can I place an order online?

Registration is not necessary for making purchases on bulgari.com. However, we suggest you create an account to access exclusive areas and services dedicated to our customers.

Item Search:
To browse our catalogue, select a category from the navigation menu or discover our selections on the Home Page. To find something more specific, use the filters or search option on our website.

Product Information:
On each product page, you will find all available sizes and colours, as well as a description and the composition of the item. Click on the product image to zoom in and see all of the details.

How to order:
1. On the Product Page, select your desired size (if applicable; if not, skip to Step 2).
2. Add the product to your Shopping Bag
3. When you have concluded your shopping and added all your desired creations to your cart, click "Shopping Bag".
4. Enter your shipping details
5. Select and fill in your payment method
6. Check that the information you entered is correct and click "Pay and Place Order".

Shortly after, you will receive a confirmation email. As soon as the order is shipped, we will notify you with a shipping confirmation email. 

What payment methods are available on the website?

The full list of payment methods accepted is available on the checkout page, before the order is completed.

When will my credit card be charged?

As soon as you place your order online, payment authorization will be requested automatically to verify credit card validity and availability of funds. The card is charged right after the fraud and bank check.

What packaging will my order come in?

All Ace creations purchased online are artfully hand-wrapped and delivered in an elegant signature box. A true design masterpiece for uniquely extraordinary pieces.

Can I choose a delivery date/hour?

It is not possible to choose a specific date and hour. You can try to contact the courier directly to organize a possible delivery date.